CRM Learning has been a leading producer and provider of video-based training for over 40 years. We limit the products we publish and distribute to those that effectively increase awareness and build skills. The titles in this section are at the top of our bestsellers list. If you've never seen them, be sure to take a look!
In a uniquely powerful way this program helps employees talk about and tackle the tough topics and issues in the areas of unconscious bias, diversity & inclusion, harassment and bullying.
Runtime: 26 Minutes total running time
Topic: Harassment & Respect
A Media Partners Title
CRM's all-time bestseller! A family's futile road trip, along with other hilarious examples, show the negative impact of "going along to get along".
Runtime: 26 Minutes
Topic: Leadership Skills
A CRM Learning Title
When man and dog are injured, it's the dog (Max) who gets the better treatment. Funny and unforgettable, this is our #1 healthcare training video.
Runtime: 14 Minutes
The definitive sexual harassment prevention training program. This program provides everything you need to move from #MeToo, to a culture of #Not Here.
Runtime: See individual running times
A Media Partners Title
This definitive program for managers and supervisors empowers them to go beyond legal compliance in preventing and stopping sexual harassment…once and for all.
A new version of the popular coaching program. Coaching is about encouraging & challenging the team by letting them know that what they do matters to you.
Runtime: 25 Minutes
Topic: Management / Supervision
With wit and wisdom, restaurateur Bob Farrell explains what makes good customers leave, while giving insights into how easy it is to please your customers.
Runtime: 18 Minutes
Topic: Customer Service / Sales
Explains why ethics is key to organizational and individual success while featuring an ethical action test, tips for ethical dilemmas, and more.
Runtime: 15 Minutes, plus bonus segment
Takes the pain out of harassment training! Let's Get Honest gives a memorable overview and He Said She Said provides compelling discussion segments.
Runtime: 15 Minutes + interactive
Revised and updated, this classic on behavioral interviewing techniques shows how to ask the right questions and uncover predictors of job performance.
Runtime: 27 Minutes
A Sollah Interactive Title
You can't find a more practical and effective training video than this. It helps individuals and teams get more accomplished correctly and on time.
Runtime: 22 Minutes
A powerful reenactment of events surrounding the launch of Space Shuttle Challenger helps viewers see how "groupthink" can lead to costly decisions.
Everyone wants a positive, supportive, inclusive environment. This video models the day-to-day behaviors that help build this type of workplace.
Runtime: 15 Minutes
A CRM Learning Title
This 3-part set addresses all forms of harassment including bullying and respect in the workplace. Together they form a compliance bundle for mandated training.
Runtime: See Individual Running Times
An ATS Media Title
A conversational, easy-to-use program that shows how unconscious bias, micro-inequities, and micro-affirmations overlap in the workplace.
Runtime: 8 Minutes
An ATS Media Title
Most managers dread addressing performance issues with subordinates. This video's 5 steps lets them solve tough problems in a win-win manner.
Runtime: 24 Minutes
Provides tips on storytelling while featuring real-world leaders who use stories to make communication engaging, relatable and memorable.
Topic: Communication Skills
a John A. Jenson LLC Title
Bob Farrell (star of "Give 'em the Pickle") shares customer service success stories as he travels the U.S. in search of all-star "pickle givers".
Runtime: 17 Minutes
This inspiring video profiles blind mountain climber Erik Weihenmayer and the dedicated team that helped him reach the summit of Mt. Everest.
A FranklinCovey Title
This program introduces the practical and easy-to-use C.A.L.M. model of resolving conflicts. Vignettes are set in a variety of industries.
Runtime: 21 Minutes
Topic: Conflict in the Workplace
A problem co-worker truly can make life miserable. This video shows how to address disruptive behavior, set boundaries and get the results you want.
Runtime: 23 Minutes
This classic video, starring Dennis Franz, shows supervisors that even difficult employees perform better when the right kind of feedback is provided.
Runtime: 20 Minutes
Dr. Sondra Thiederman teaches skills that turn moments of diversity-tension into " gateways" for increased understanding and improved relationships.
A SunShower Learning Title
Ensures that healthcare workers are able to provide respectful care to patients from various ethnic, cultural or religious backgrounds.
Just what the reluctant delegator needs: A foolproof 5-step process for making sure that tasks are delegated correctly and the end result is successful.
A great overview of EI. Through real-world examples, viewers see how emotions impact performance, relationships and success at work and in life.
There's no better way to show managers the impact they can have on another person, than by showing this video. Teach them to be positive pygmalions!
This overview of the 5 different generations present in today's workplace, gives viewers a foundation for increased understanding and tolerance.
Focuses on the impact of discrimination and harassment, and how perceptions become reality. Viewers learn to make choices that ensure mutual respect.
Good leaders serve the people who serve the customer. This video reveals the things employees need most so their leaders can provide them.
Runtime: 16 Minutes
38 short video clips in 9 areas of personal responsibility and accountability. Perfect for use in training sessions or to perk up a presentation.
Runtime: 56 Minutes total running time
Designed for government training, these 35 video clips show what it looks like when people hold themselves and one other accountable for results.
Runtime: 47 Minutes total running time
52 quality video clips you can use for training on verbal and nonverbal communication, listening, difficult conversations, presentation skills and more.
Runtime: 70 Minutes total running time
72 unique video clips for training on various aspects of customer service, including attitude, communication, problem solving and supervision.
Runtime: 75 Minutes total running time
This collection of healthcare-specific video clips provides you with quality resources you can use to enhance organizational training in key areas
Runtime: 66 Minutes total running time
A library of 90 unique clips depicting a variety of situations in 8 supervisory categories. Can be used to enhance presentations or create courses.
Runtime: 82 Minutes total running time
Because Bestsellers is a broad training category, we’ve provided the subtopic links above to help you fine tune your search. If you would like additional assistance finding a particular Bestsellers title, or a program that meets specific requirements in the area of Bestsellers, please give us a call. You can also send your request via email to firstname.lastname@example.org --this email account is monitored from 7am to 4pm PT, Monday through Friday. We know your time is limited and we're happy to help you quickly locate the program(s) best suited to your needs.
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